Terms & Conditions
1. SCOPE
These Terms & Conditions apply to all services and offers provided by Pilates Zürich GmbH. By booking a session, you accept these Terms & Conditions.
2. JOINING
You can start training with us at any time by registering through our booking system on Eversports: Pilates Zürich 2025, or by prior arrangement.
If needed, please make sure your physical fitness has been checked by a medical professional before your first session.
Please arrive about 10–15 minutes before your first class so you have time to settle in and, if needed, receive an introduction from our instructors — so we can start on time.
You’ll find more helpful information on our website under New to Pilates Zürich?
3. BOOKINGS & CANCELLATIONS
All classes must be booked in advance via Eversports.
Cancellations for Matwork and Reformer classes must be made at least 12 hours before the class starts. For Personal Training, please cancel at least 24 hours in advance. Otherwise, the full fee will be charged.
If there are too few participants, a class may be cancelled up to 6 hours before via Eversports — you will receive an email notification in this case.
In exceptional cases, classes and Personal Training sessions may be cancelled at short notice.
4. MEMBERSHIPS, DURATION & VALIDITY
You’ll find all information about our memberships and prices on our website under Class Schedule & Pricing and on our booking system at Pilates Zürich 2025.
Memberships are personal and non-transferable.
All memberships have a limited validity period. Details are listed on Eversports in each product description. The validity starts with your first booked session.
Extensions are only possible with a medical certificate.
5. PAYMENT TERMS
Training fees must be paid in advance using the payment methods available on Eversports.
An invoice can be issued on request — please contact us by email.
When you book through Eversports, you should automatically receive a receipt by email. If you don’t, please get in touch at info@pilates-zuerich.ch.
Bank Details:
Migros Bank AG, 8010 Zurich
IBAN: CH10 0840 1000 0775 5726 3
Account holder: Pilates Zürich GmbH, Friedaustrasse 17, 8003 Zurich
6. CANCELLATIONS BY THE STUDIO
The studio reserves the right to cancel sessions due to unforeseen circumstances such as illness or force majeure. In this case, your session will be credited back to you.
Participants will be informed as soon as possible by email or SMS.
7. SPECIAL CIRCUMSTANCES
For longer absences (e.g. illness, accident, pregnancy), exceptions or time credits can be arranged with a medical certificate.
Refunds are not possible.
8. STUDIO CONDUCT
Please arrive on time for your sessions. If you arrive more than five minutes late, we may not be able to let you join the class.
Training is barefoot or with non-slip socks. Wearing socks is mandatory for all Reformer classes. We recommend comfortable, suitable sportswear.
9. DISCLAIMER
Training at Pilates Zürich GmbH is at your own risk.
Pilates Zürich GmbH accepts no liability for injuries, health issues, accidents, theft or damage to property that occur before, during or after training.
Pilates Zürich GmbH does not accept liability for lost valuables. Forgotten items may be found in our lost & found box.
10. PRIVACY
Your personal data will be treated confidentially and will not be shared with third parties.
Data is processed according to Swiss data protection law (Federal Act on Data Protection, FADP).
Any data you provide via Eversports is subject to Eversports’ own privacy policy and not the policy of Pilates Zürich GmbH.
11. CHANGES TO PRICES & TERMS
The studio reserves the right to adjust prices and Terms & Conditions at any time.
Any changes will be announced in advance on our website.
12. GOVERNING LAW & JURISDICTION
These Terms & Conditions are governed by Swiss law.
The place of jurisdiction is Zurich.