Privacy Policy

Pilates Zürich GmbH
Effective from: 1 January 2025

Your trust means everything to us. This Privacy Policy explains what data we collect at Pilates Zürich, how we use it, and what rights you have. We comply with the revised Swiss Data Protection Act (revDSG).

1. What data we collect

We only collect the information we need to provide our services and keep improving them. This includes:

  • First and last name
  • Email address
  • Phone number
  • Booking and payment information
  • Details about your booked classes and attendance

We do not collect sensitive data (such as health information) unless you actively share it with us (e.g. by providing a medical note to extend a membership).

2. How we use your data

We use your data for the following purposes:

Booking & Participation – to manage your sessions and ensure you can join smoothly
Payments – for invoices, payment confirmations and your booking history
Communication – for class updates, reminders, important changes or last-minute cancellations
Service Improvement – to optimise our offer and your experience with us
Marketing (optional) – if you choose to, we’ll share info about offers and events with you

3. Sharing your data

We do not share your data with third parties — unless it’s necessary for our services (e.g. Eversports as our booking system or payment providers) or if required by law.

Please note: any data you enter on Eversports is subject to Eversports’ own Privacy Policy.

4. Cookies & Tracking Technologies

Our website uses cookies and tools like Google Analytics or Meta Pixel to make it more user-friendly.

Don’t want cookies? You can disable non-essential cookies at any time via “Reject Cookies” in the footer of our website. Please note this may affect some website features.

5. Your rights

Under Swiss data protection law, you have the right to:

  • Access – know what data we store about you
  • Correction or Deletion – correct or delete incorrect or outdated information
  • Objection & Restriction – object to how your data is used or restrict it at any time

To do so, simply email us at: info@pilates-zuerich.ch

6. Data security

We use technical and organisational measures to keep your data safe — including encryption, secure storage and restricted access. If a data breach occurs, we’ll inform you and the relevant authorities as required by law.

7. Retention period

We store your data only as long as needed for the purposes listed above — or until you ask us to delete it (as long as no legal retention duties apply).

8. Communication & updates

If you have any questions about data protection, you can reach out to us anytime at info@pilates-zuerich.ch
If our Privacy Policy changes, we’ll inform you in good time by email or via our website.

9. Legal basis for processing

We process your data either on the basis of your consent (e.g. for our newsletter) or to fulfil a contract (e.g. booking a session).

10. Governing law & jurisdiction

This Privacy Policy is governed by Swiss law. Place of jurisdiction is Zurich.

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Pilates Zürich GmbH
‍Friedaustrasse 17
8003 Zürich
info@pilates-zuerich.ch